Billing/Payment

How do I edit payment information associated with a subscription?

To edit the payment information associated with a subscription, you first need to add the new credit card you want to use to your account. You can easily add a new credit card to your account with these steps:

1) Navigate to "My Account" > "Manage Credit Cards".

2) Select "Add a New Credit Card".

3) Enter card details, select "Save Credit Card". 

Once your new credit card has been added, follow the next steps to update the form of payment tied to a subscription: 

1) Navigate "My Account" > "My Pet Blends".

2) Find the blend you want to update payment info for, then select "Manage Subscription".

3) Open the "Billing & Shipping" tab.

4) Select a "Saved Form of Payment" then select "Save Changes".

How do I check the payment history for my subscription(s)?

To check the payment history for all of your subscriptions, follow these steps:

1) Navigate to "My Account" > "My Orders".

2) Select "View Order" to see a complete payment history for your subscription(s). All Orders Marked "Shipped/Completed" have completed payment successfully.

To check the payment history for a specific blend subscription, follow these steps:

1) Navigate to "My Account" > "My Pet Blends".

2) Find the blend you want to check payment history for and select "Manage Subscription".

3) Open the "Order History" tab on the Pet Blend Page. All Orders Marked "Shipped/Completed" have completed payment successfully.

4) Select "View Order" to see a complete payment history for a specific blend.